Terms and Conditions
Booking Policy
A valid credit card is required at the time of the booking. The person making the booking must be 18 years old or over. Visa, MasterCard and American Express surcharge is at 1.2 %. The credit card and the ID of the person making the booking must be presented at the time of check in/arrival for scanning to reservation file. Where the guests are arriving after hours OR using a credit card with a different name to pay for booking, we require a copy of the person's ID and the front and back of the credit card must be emailed to wtncaravan@gmail.com AT LEAST 24 hours before check in/arrival, before we will confirm your booking and provide the late arrival procedure and codes for entry. After Check In: **Please note we do require a 24 hour notice if you wish to check out earlier than the original date otherwise we are at liberty to charge for the nights accommodation.**
Cancellation Policy
The equivalent to the 1st night's stay is non-refundable if the reservation is cancelled within the 24-hour period before date of arrival. Any cancellations outside of the 24-hour period, before date of arrival is fully refundable less the $25 cancellation fee. Please note: a $25.00 cancellation fee will apply at all times.
No Show Policy
If no cancellation has been made and you fail to show up at the property, we will charge a one night room charge for number of rooms booked.